Telehealth A-Z: Strategies to Help Clinicians Engage in Online Service Delivery

Telehealth A-Z: Strategies to Help Clinicians Engage in Online Service Delivery

2.0 CEU's

Presented by Christina Scott, LPCC-S

Course CEDL.0106.2.0

Most graduate programs in the field of Mental Health Counseling do not offer courses that focus on living through a pandemic, trying to navigate the multifaceted realms of virtual connection in a time of social distancing, and making all this work within the context of a therapeutic relationship. Researchers have studied the effectiveness/logistics of using an electronic platform for the delivery of mental health services and they are currently gathering exponentially more data as a result of the pandemic. In a world where the Coronavirus prevents us from engaging in in-person, social interaction, technology, used wisely, offers the opportunity to maintain, and even grow connections.

During this training, participants will have the opportunity to view research on telehealth service delivery, discuss rules, guidelines, recommendations and best practices for this method of service delivery, learn the steps of setting up a consistent telehealth routine for the client as well as the clinician, and examine resources that could potentially ease the transition from face-to-face counseling to online sessions. Resources will be shared to assist participants in utilizing tele-play therapy with children and adolescents. We will examine ways to maintain the highest quality of care in counseling with adults as well as identify new, creative and effective ways to provide parents with the necessary training/psychoeducation.

Learning Objectives:


  • Identify the rules and guidelines of using telehealth services (e.g. acceptable platforms for service delivery, screening for appropriateness, COVID-specific guidelines).


  • Be able to articulate the necessary steps to implement, set up and maintain telehealth service delivery (e.g. setting up a video platform, gathering client contact information, logistics of scheduling and appointment reminders).


  • Learn six interventions to use in online sessions with clients (with access to a folder of additional interventions and resources).

2.0 hours of continuing education credit will be available to those who complete the entire course presentation, take and pass the post-test (70% of questions, at a minimum, must be answered correctly), and complete a course evaluation.